Is learning technology failing corporate learners?

Credit: John Llu - https://flic.kr/p/9beqom
Credit: John Llu – https://flic.kr/p/9beqom

I’ve been involved in delivering learning technology for some time now but recently as we’ve seen large vendors recognising a corporate marketplace, I’ve seen a common theme emerging – promises from vendors about how their systems will allow usĀ to roll out courses efficiently, manage large enrolments and perform all manner of wonders around reporting and analytics. I’m sure that the systems will deliver on many of their promises (ok, that might be a slightly sarcastic view šŸ˜‰ ) but the marketing copy seems toĀ forget the most important component in the learning delivery chain – learners themselves.
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How good training can be literally life-saving.

When we talk about training and learning within the workplace, the outcome we’re generally looking towards is to improve knowledge but most importantly to change behaviours: better customer service, improving efficiency, preventing dangerous injuries and so on.

For myself, I’ve had first-hand experience of how training can have a real impact on changing behaviour which I always bear in mind when I consider how any training I’m now involved in can beĀ better delivered.

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