Is learning technology failing corporate learners?

Credit: John Llu - https://flic.kr/p/9beqom
Credit: John Llu – https://flic.kr/p/9beqom

I’ve been involved in delivering learning technology for some time now but recently as we’ve seen large vendors recognising a corporate marketplace, I’ve seen a common theme emerging – promises from vendors about how their systems will allow us¬†to roll out courses efficiently, manage large enrolments and perform all manner of wonders around reporting and analytics. I’m sure that the systems will deliver on many of their promises (ok, that might be a slightly sarcastic view ūüėČ ) but the marketing copy seems to¬†forget the most important component in the learning delivery chain – learners themselves.
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How good training can be literally life-saving.

When we talk about training and learning within the workplace, the outcome we’re generally looking towards is to improve knowledge but most importantly to change behaviours: better customer service, improving efficiency, preventing dangerous injuries and so on.

For myself, I’ve had first-hand experience of how training can have a real impact on changing behaviour which I always bear in mind when I consider how any training I’m now involved in can be¬†better delivered.

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So how did that happen?

I’ve come to the learning technology arena via technology – my background has been around delivering the infrastructure that runs the web, then using that technology to deliver learning environments such as Moodle to the point where most of my work is¬†on the business side, advising and implementing systems & processes and not¬†just the pure technology¬†role I used to deliver.¬†– it’s more about application of technology now and how to help people use them and deliver training using them effectively.

What this does mean is that over the last 5 years I’ve had something of a steep learning curve ūüėČ around learning. Actually that’s not entirely true – before a diving accident I spent about 10 years teaching SCUBA diving, and a large part of that role involved learning how to help people learn and develop new skills (that could quite literally save their life. There’s a story in there that I’ll try to remember to write-up one day …)

But I’m really interested in how people came into this role – and if you came from technology, how did you come to understand the learning & training aspects. Similarly, if you come from the learning viewpoint – what happened and how did you gain your knowledge about technology? Please use the comments box below, or reach out on twitter via @learningbloke.

 

“Data is the new oil. Data is just like crude. It’s valuable, but if unrefined it cannot really be used”

C Humby in IBM data session

Why blog

As you look around the internet, you’ll come across posts telling you why you should post blogs – if you found this through a search engine hoping for that perspective, apologies. What this post is about is why¬†I blog Read more

“Social and informal learning is not the greatest challenge facing learning leaders because they now have to implement it, it is the greatest challenge because leveraging social and informal learning massively increases the impact of any formal programs and is a fundamental building block to developing a learning culture and a learning organisation. ”

Nigel Paine –¬†http://www.nigelpaine.com/blog/social-and-informal-learning-pt-3-of-the-four-greatest-challenges-series/